What a 5 star service! From the very first moment being shown around, to the handover of keys and move- in, I have simply had first- class service with a smile. I was kept fully informed during the ENTIRE process and that was fantastic. Jo and the team go above and beyond and I am highly ... Read Full Review

I have had the best support from Jo Costin such amazing help! Jo always kept me updated has to what was going on. All the team have been fantastic from the start. Buying and selling with Richard James made my life so much easier. Thank you all for your help and support so I was able to start my new ... Read Full Review

I received excellent customer service from Richard James, making the whole process of acquiring a property worry free. Jo Costin was there at each step to help the process to go slickly, and when I got stuck on the insurances she stepped in with an excellent ... Read Full Review

We had a fantastic experience with Richard James Estate Agents, especially Alex and Jo Costin. From the first viewing right through to the day we received the keys, their support and professionalism were outstanding. They were always approachable, responsive, and kept us well informed throughout ... Read Full Review

A big thank you to Jo and Daisy and the team at Richard James for selling the bungalow in R Wootton Basset in December 2025 for me. We chose Richard James as they are a local firm and have an extensive knowledge of the town. I was away overseas for a period and Jo kindly kept an eye on the house ... Read Full Review

Moving home in 2025/26, seemed so much more stressful than the last time I did it. Richard James have managed to really help relieve some of this stress they are all professional knowledgeable and nice to deal with. They provided very good referrals for both survey and removal firms. I bought ... Read Full Review

Absolute cracking service from Jo Costin and the whole team while helping me with my recent flat purchase ... Read Full Review

Richard James has been amazing and incredibly supportive throughout the process of selling my property. Sales progressor, Jo Costin kept me informed during a demanding sale. Her advice and tenacity reassured me through to completion. Thank you to Daisy. I love to see professional and successful ... Read Full Review

Excellent service and correspondence. Our move has been quite challenging for various reasons, but Jo has been persevering and kind all the way through. I would certainly recommend all at Richard ... Read Full Review

As first time buyers we had no clue what we was doing but All the team at Richard James have been amazing, we can’t thank you enough. a big thanks to Jo who has been dealing with the property. She has gone above and ... Read Full Review

We mostly dealt with Jo, sales manager and progessor. Jo was always available and really helpful during a very difficult and stressful time with the sale and the subsequent chain involved with our house. Huge thanks to Jo for your understanding and calming ... Read Full Review

Jo has been helpful & pleasant throughout the whole process since our offer was accepted on the house. She has chased things up for us when needed & always given regular ... Read Full Review

I've recently exchanged on a property through Richard James and the service I received from everyone there has been fantastic. From my first contact, to viewing, through offers and the sale the whole experience has been top ... Read Full Review

Recently exchanged on a property. Jo has been great throughout. A pleasure to work with, always friendly and helpful. She kept me updated regularly and any questions or queries were always answered promptly. Jo and the whole Richard James team have helped make the process as easy and ... Read Full Review

Jo was exceptionally pleasant to deal with. We had a really difficult chain which must’ve been really hard to manage. Jo was empathetic and helpful ... Read Full Review

Jo was helpul in managing and chasing our chain. We got there in the end! Thank you very much for your ... Read Full Review

We have recently exchanged on a property and the whole service from Richard James from start to finish has been excellent. Charlie and Danny were great at the beginning of the process with viewings and getting our own property on the market. Jo has been brilliant throughout the purchase/sale, ... Read Full Review

Recently exchanged on a property to buy. Jo was brilliant throughout what was a very long chain. Jo provided regular updates and chased information and was always ... Read Full Review

I have just completed on a purchase of a flat with Richard&james. I was in a long chain and it took abit of time. But the real driver was Jo costin she was fantastic moving the sale along chasing everyone and updating me weekly & daily. She was a massive help with the purchase. ... Read Full Review

The number of viewings was impressive and usually arranged by Courtney Williams. Courtney always kept my wife and I informed of feed-back good and bad. Jo Costin worked tirelessly in getting the sale over the finish line. Very pleased with all involved in the sale of our ... Read Full Review