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The Bristol Residential Letting Co
4.8/5, 1714 Reviews
87% Recommended
89% letting valuation accuracy
99% letting fee satisfaction
The Bristol Residential Letting Co is one of the largest independent letting and property management company's in Bristol.
Established in 2004, by husband and wife team Ed and Emma Osborn, we focus exclusively on letting good quality properties to professional tenants.
Qualified friendly team - providing gr
eat service
100% lettings - we only do lettings!
Fantastic office- prime high street location
Quality Internet marketing -renting properties fast
ARLA regulated - ensuring the highest standards
We have a fantastic team who are passionate about our city and believe Bristol is a fantastic place to live.
Latest Reviews
Denise Tan Chia Hui
Shreyas Kothandarama
Lydia Leone
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 89% | 99.00% | £550 | £2,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 57 | 2 | 11 | 13 | 0 | 0 | 0 | 0 | 1 | 3 |
Address
The Bristol Residential Letting Co
,222 North Street, Bristol, Bristol
BS3 1JD
01173708818
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 18:00
- 09:30 - 18:00
- 09:30 - 18:00
- 09:30 - 18:00
- 09:30 - 17:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Social Media
Members of
Rankings
Latest Properties
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The Bristol Residential Letting Co Branches (View All 3)
Images and Videos
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Josh was extremely ...
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5 Star Review
By : 'Joe'
Branch : Southville, ,222 North Street
Services :
Would you recommend ? : Yes
31 Mar 2026People found this helpful
Josh was extremely professional while showing me around a rental flat. He answered all my questions and gave me plenty of time and space to look around. I’m extremely happy with the ... Read Full Review
Tom from Bristol Residential ...
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5 Star Review
By : 'Nadia'
Branch : Bishopston, 139 Gloucester Road
Services :
Would you recommend ? : Yes
30 Mar 2026People found this helpful
Tom from Bristol Residential Letting Co has been very helpful, quick In responding to texts and emails, and responded to all the questions about the renting ... Read Full Review
Really happy with the service ...
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5 Star Review
By : 'Mike'
Branch : Clifton, 19 Clifton Down Shopping Centre, Whiteladies Road
Services :
Would you recommend ? : Yes
29 Mar 2026People found this helpful
Really happy with the service we've received, from the viewings with Kat to the communication with David and the rest of the team! Much better than other letting agents out there, thank ... Read Full Review
Lucy was honestly great to ...
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5 Star Review
By : 'Denise'
Branch : Bishopston, 139 Gloucester Road
Services :
Would you recommend ? : Yes
27 Mar 2026People found this helpful
Lucy was honestly great to work with! She was really genuine and easy to talk to. She took the time to properly show us around and kept checking we were happy and hadn’t missed anything. She even offered us a lift between viewings, which was such a kind and unexpected gesture. She was also super ... Read Full Review
Had a really smooth ...
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5 Star Review
By : 'Shreyas'
Branch : Bishopston, 139 Gloucester Road
Services :
Would you recommend ? : Yes
26 Mar 2026People found this helpful
Had a really smooth experience with viewing and futher formalities while moving to Bristol. The process is on-going but the team was really helpful all along the way. I would like to express my special gratitude to Lucy, who not only showed me around the flat twice, but also was extremely kind ... Read Full Review
Lucy was brilliant helping us ...
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5 Star Review
By : 'Lydia'
Branch : Bishopston, 139 Gloucester Road
Services :
Would you recommend ? : Yes
26 Mar 2026People found this helpful
Lucy was brilliant helping us with our rental. Really friendly and efficient. Thanks so ... Read Full Review
Quick easy and professional. ...
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5 Star Review
By : 'ben'
Branch : Bishopston, 139 Gloucester Road
Services :
Would you recommend ? : Yes
26 Mar 2026People found this helpful
Quick easy and professional. Our case was handled by Lucy and David specifically, so thanks to them in ... Read Full Review
... ...
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5 Star Review
By : 'Noah'
Branch : Bishopston, 139 Gloucester Road
Services :
Would you recommend ? : Yes
26 Mar 2026People found this helpful
... Read Full Review
My partner and I have rented ...
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5 Star Review
By : 'Flossie'
Branch : Bishopston, 139 Gloucester Road
Services :
Would you recommend ? : Yes
25 Mar 2026People found this helpful
My partner and I have rented through The Bristol Residential Letting Co (Bishopston branch) for over 2 years, and have always received an outstanding level of support from our property manager Phebe. Despite difficulties arising during the tenancy, Phebe handled all communication and resolution of ... Read Full Review
The team have been very ...
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5 Star Review
By : 'Wilf'
Branch : Bishopston, 139 Gloucester Road
Services :
Would you recommend ? : Yes
24 Mar 2026People found this helpful
The team have been very helpful through the process of finding a property, particularly with advising what's needed to move forward. Tom has been a great help and made the process very ... Read Full Review
We had a great viewing with ...
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5 Star Review
By : 'Maddy'
Branch : Clifton, 19 Clifton Down Shopping Centre, Whiteladies Road
Services :
Would you recommend ? : Yes
22 Mar 2026People found this helpful
We had a great viewing with Kat this week. She was welcoming, helpful, and made us feel like we could ask any questions we had. Thank you for all of your support throughout this ... Read Full Review
The Bristol Residential ...
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5 Star Review
By : 'Andrew'
Branch : Clifton, 19 Clifton Down Shopping Centre, Whiteladies Road
Services :
Would you recommend ? : Yes
22 Mar 2026People found this helpful
The Bristol Residential Letting Co were professional, friendly and a pleasure to deal with. Katherine and the team were fantastic from the first viewing to moving in. I would just like to say a big thank you to Katherine, Charlie, David, Tom and the whole Bristol team ... Read Full Review
Amy from the Clifton office ...
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5 Star Review
By : 'Cameron'
Branch : Clifton, 19 Clifton Down Shopping Centre, Whiteladies Road
Services :
Would you recommend ? : Yes
18 Mar 2026People found this helpful
Amy from the Clifton office was very helpful throughout our tenancy and was punctual in sorting out any issues we ... Read Full Review
have worked with Bristol ...
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5 Star Review
By : 'Tino'
Branch : Clifton, 19 Clifton Down Shopping Centre, Whiteladies Road
Services :
Would you recommend ? : Yes
17 Mar 2026People found this helpful
have worked with Bristol Residential for a number of years. Good company, well managed by the owners, and good reliable people and service. Very ... Read Full Review
Had a great apartment viewing ...
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5 Star Review
By : 'Paul'
Branch : Clifton, 19 Clifton Down Shopping Centre, Whiteladies Road
Services :
Would you recommend ? : Yes
17 Mar 2026People found this helpful
Had a great apartment viewing experience with Kat today. Highly recommend Bristol Residential Letting Co - Thank ... Read Full Review
Katherine has been amazing, ...
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5 Star Review
By : 'Jake'
Branch : Clifton, 19 Clifton Down Shopping Centre, Whiteladies Road
Services :
Would you recommend ? : Yes
17 Mar 2026People found this helpful
Katherine has been amazing, and everyone else ive pestered in the office was lovely ... Read Full Review
Lucy was really helpful with ...
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5 Star Review
By : 'Steve'
Branch : Bishopston, 139 Gloucester Road
Services :
Would you recommend ? : Yes
13 Mar 2026People found this helpful
Lucy was really helpful with organising the viewing and quick to reply to any ... Read Full Review
Our flat was managed by ...
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5 Star Review
By : 'Elizabeth'
Branch : Clifton, 19 Clifton Down Shopping Centre, Whiteladies Road
Services :
Would you recommend ? : Yes
13 Mar 2026People found this helpful
Our flat was managed by Charlie - he has been brilliant. Really understanding, responsive and ... Read Full Review
Great experience dealing with ...
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5 Star Review
By : 'Adam'
Branch : Clifton, 19 Clifton Down Shopping Centre, Whiteladies Road
Services :
Would you recommend ? : Yes
12 Mar 2026People found this helpful
Great experience dealing with Amy. Helped resolve our questions quickly and efficiently, and managed any issues ... Read Full Review
I have recently had a really ...
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5 Star Review
By : 'Lily'
Branch : Clifton, 19 Clifton Down Shopping Centre, Whiteladies Road
Services :
Would you recommend ? : Yes
10 Mar 2026People found this helpful0
I have recently had a really positive experience with The Bristol Residential Letting Co. I went to a viewing led by Kat who was very professional, friendly and was able to answer all of my questions! Myself and my partner have since started the process to rent the flat and everything has been ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p><strong><u>Clifton Office Complaints Procedure</u></strong></p><p>The Bristol Residential Letting Co is committed to providing an excellent service to our customers however we accept that unfortunately sometimes we do not always get it right. Should a situation arise where you are not satisfied we would welcome the opportunity to address this and would ask you to follow the complaints procedure below.</p><p>1. Make the problem known to a member of our team as soon as possible and allow them the opportunity to resolve it.</p><p>2. Should this not bring a resolution please write to Don McKeever, Managing Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Rd, Bristol BS8 2NN. The grievance will be acknowledged within 3 working days and then investigated in accordance with in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. Should we require a longer period whilst we gather the facts, we will advise you in writing and confirm our revised response date.</p><p>3. Should you remain dissatisfied please contact Ed Osborn, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Road, Bristol BS8 2NN or e-mail ed@bristolreslet.com who will ensure the grievance is investigated by a Director not directly involved with the grievance.</p><p>4. For your further reassurance TBRLC is pleased to be a member of the The Property Ombudsman and they can be contacted by writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury SP1 21LX. Copies of a 'Consumer Guide' and 'Code of Practice' are available free of charge from our office or from The Property Ombudsman website - www.tpos.co.uk</p>
Last updated at 10/23/2025, 8:07:13 AM by allAgents
