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Colin Bibra

4.8/5, 381 Reviews
93% Recommended

89% sales valuation accuracy

98% letting valuation accuracy

95% sales fee satisfaction

95% letting fee satisfaction

Contact Us
As one of Ealing's leading independent firms of Estate and Letting Agents, Colin Bibra and Co draw upon the experience of individuals with a huge depth of local knowledgeand we offer services for the sales, purchasing, rental and letting out of property, property management and property investment.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales89.00%95%£280,000£570,000
Lettings98%95%£800£4,750
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
63621515181404910
Address

Colin Bibra
44 The MallLondon, Greater London
W5 3TJ
02085670077

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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Colin Bibra Branches (View All 3)
very poor at communication, ...

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1 Star Review

By : 'MR'
Branch : Acton, 3 The Broadway Gunnersbury Lane
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : W5

23 Jan 2026
People found this helpful

AVOID AVOID AVOID very poor at communication, unprofessional and cannot organise anything without messing it ... Read Full Review

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Tenants Beware – This Agency ...

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2 Star Review

By : 'MARIN'
Branch : Acton, 3 The Broadway Gunnersbury Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W5

26 Sept 2025
People found this helpful

This agency is an absolute nightmare tenants. When Simon was working there, things were handled much better, but after he left, everything went downhill fast. After one year, they told me my rent would increase by £150. When I tried to negotiate to £100, they punished me by raising it to £200 ... Read Full Review

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Block management service is ...

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1 Star Review

By : 'Joanna'
Branch : Acton, 3 The Broadway Gunnersbury Lane
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : W5

24 Sept 2025
People found this helpful

We used Colin Bibra many years block management. Initially we were very happy with their service, but in recent years their service has been terrible, with a high staff turnover, service charges sent out late and rude and aggressive communication from senior staff. If you need a block manager, I ... Read Full Review

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Rotten corrupted ...

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1 Star Review

By : 'Flat'
Branch : Acton, 3 The Broadway Gunnersbury Lane
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : W13

18 Aug 2025
People found this helpful

I am not a fan of writing reviews, but after three and half years of unsuccessful attempts to resolve the issues internally, I decided to do it. Think very carefully before buying the flat in the block maintained by Colin Bibra and ask your solicitor to check properly who really maintains the house ... Read Full Review

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Are we ...

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1 Star Review
UserName

By : 'Marianne'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (As a Tenant)
Would you recommend ? : No

28 Mar 2025
People found this helpful0

Used to be fab, but really going down the drain. I have been renting with Colin Bibra nearly 5 years now, the service used to be fab but now they take weeks to get rental checks done (change of tenant in my property). We also received an email from them today to say the landlord had come to a ... Read Full Review

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A professional letting ...

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5 Star Review
UserName

By : 'Mark'
Branch : Northfield, 204 Northfield Avenue
Services : Letting (As a Owner)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : W5

30 Apr 2024
People found this helpful0

Simon and his colleagues at Colin Bibra are professional and helpful always addressing the tenants needs and mine in an appropriate way. I would always return to Colin Bibra as a result. Highly recommended. Thank ... Read Full Review

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Great service, excellent ...

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5 Star Review
UserName

By : 'Jasen'
Branch : Northfield, 204 Northfield Avenue
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW2

23 Mar 2024
People found this helpful0

Great service, excellent communication, will most defenitly recomment Simon for your rental ... Read Full Review

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We had an amazing experience ...

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5 Star Review
UserName

By : 'Siyad'
Branch : Northfield, 204 Northfield Avenue
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW8

1 Mar 2024
People found this helpful0

We had an amazing experience with this agent. Quick service & very trustworthy. Specifically Simon was very professional and guided us through the process. He was very patient as we asked him a lot of questions never rushed us and made the whole process very smooth. I felt like he was ... Read Full Review

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Irresponsible, unprofessional ...

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1 Star Review
UserName

By : 'Lilly'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W5

22 Dec 2023
People found this helpful0

Irresponsible, unprofessional people who do not care about anything but money! As soon as the contract is signed, they disappear, not even replying to emails or ... Read Full Review

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This review is about Simon at ...

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4 Star Review
UserName

By : 'Peter'
Branch : Northfield, 204 Northfield Avenue
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW15

21 Aug 2023
People found this helpful0

This review is about Simon at Colin Bibra, I had some challenges with my Letting. Simon does not shy away from the tough, unpleasant but necessary conversations. He showed up in a positive and calm attitude, this ended up being the difference in my continuing with the letting ... Read Full Review

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A quick, easy and stress free ...

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5 Star Review
UserName

By : 'Adhuresa'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (As a Tenant)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : W5

27 Jul 2023
People found this helpful0

My experience was quick, easy and stress free with Simon Bhatti. His delivery was great, quick communication and was happy to help me. I found many other places and people to not be so helpful, so I was impressed with Simon’s work ethic and understanding. Thank ... Read Full Review

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Very nice, helpful and ...

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5 Star Review
UserName

By : 'Nahla'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W13

24 Jul 2023
People found this helpful0

Very nice, helpful and professional would défi recommend his ... Read Full Review

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They are terrible! I ...

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1 Star Review

By : 'Lisa'
Branch : Northfield, 204 Northfield Avenue
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : W3

24 Jul 2023
People found this helpful1

They are terrible! I complained no response, they cannot even follow their own complaints procedure, which is also severely lacking being open and transparent and implemented without conflict of interest and proper procedures. They did not even respond to a solicitors letter. The management ... Read Full Review


Comments on Agent Fees

Terrible agents!

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Simon Bhatti - help, quick ...

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5 Star Review
UserName

By : 'GR'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W3

22 Jul 2023
People found this helpful0

Simon Bhatti was helpful, quick turnaround and overall positive experience. The process was stress ... Read Full Review

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Great! ...

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5 Star Review
UserName

By : 'Charlotte'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (As a Tenant)
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : UB6

22 Jul 2023
People found this helpful0

Very helpful, alway there if we need to ask a question! Would highly ... Read Full Review

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This review is for Leilani ...

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5 Star Review
UserName

By : 'Omar'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : W13

12 Jul 2023
People found this helpful0

This review is for Leilani Drummey and not colin bibra as she's the reason I am still with the agency. A truly amazing helpful and conscientious person that is wonderful to deal with, follows up diligently and takes care of issues promptly. A joy to deal with. In my opinion, a true asset to ... Read Full Review

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Leilani Drummey helpful in ...

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5 Star Review
UserName

By : 'Zahid'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : W5

23 Jun 2023
People found this helpful0

Leilani Drummey helpful in all aspects of property management and prompt response from her side on the issue normally ... Read Full Review

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Kind and helpful staff who ...

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5 Star Review
UserName

By : 'Judy'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W13

6 Jun 2023
People found this helpful0

Kind and helpful staff who respond in a timely manner. I have found Leilani to be really the most helpful in ... Read Full Review

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I was really pleased with how ...

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5 Star Review
UserName

By : 'F.Patel'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : W13

30 May 2023
People found this helpful0

I was really pleased with how quickly and professionally, the staff at Colin Bibra turned around my rental application. I had one week to vacate my previous flat, and find a new one; it was handled efficiently, despite there being a bank holiday weekend. They responded very quickly to my ... Read Full Review

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I had a great experience ...

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5 Star Review
UserName

By : 'Albert'
Branch : Ealing Broadway, 44 The Mall
Services : Letting (As a Tenant)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : W5

19 May 2023
People found this helpful0

I had a great experience while using their services, Simon was amazing and he supported us throughout the process and actively keeping us updated even out of office hours. Strongly ... Read Full Review

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1 - 20 of 381 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Colin Bibra Estate Agents Limited – Complaints Handling Procedure Our complaints policy We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please let us know the details in writing, either by letter or email. What will happen next? 1. We will acknowledge receipt of your complaint by letter or email within three working days of receiving it, enclosing a copy of this procedure. 2. We will then investigate your complaint. This will normally involve passing your complaint to the manager of the relevant department (sales, lettings, property management or estate management), who will review the matter and speak to the member/members of staff involved. 3. Within fifteen working days of your complaint being sent, we will send you a detailed written reply to your complaint, including suggestions for resolving the matter. 4. If you do not feel your complaint has been resolved, we will then invite you to a meeting during working hours to discuss and resolve your complaint. The meeting will take place within fifteen working days of us becoming aware of your dissatisfaction, subject to your availability. 5. Within five working days of the meeting, we will write to you to confirm what took place and any solutions we have agreed with you. 6. If you do not want a meeting or it is not possible, we will arrange for a director of the company to review the decision. 7. We will write to you within 10 working days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons. 8. If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) then you can take the matter up with The Property Ombudsman: (or your chosen approved scheme) without charge”. You can contact The Property Ombudsman by: Post: Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP Telephone: 01722 333306 Email: admin@tpos.co.uk Website: https://www.tpos.co.uk/

Last updated at 9/20/2019, 5:28:50 AM by allAgents

Awards won by Colin Bibra

Regional Awards Won by Colin Bibra

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