The UK's Largest Customer Review Website for the Property Industry

Connells Logo

Connells

4.7/5, 1842 Reviews
96% Recommended

81% letting valuation accuracy

77% letting fee satisfaction

Contact Us
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting81%77.00%£300£5,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
281662601583739017154119266
Address

Connells
45 MarlowesHemel Hempstead, Hertfordshire
HP1 1LD
01442 216633

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 18:30
  2. 08:30 - 18:30
  3. 08:30 - 18:30
  4. 08:30 - 18:30
  5. 08:30 - 18:30
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • Relocation Agent Network
  • National Homes Network
  • Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
FacebookTwitterEmail
Members of
Member LogoMember LogoMember LogoMember Logo
Latest Properties

No Property Found

No Property Found
Connells Branches (View All 160)
Awful service wish I could ...

Share On :  FacebookTwitter

1 Star Review

By : 'Dinky'
Branch : Winton, 689 Wimbourne Road
Services : 2
Sold price : £1350
Would you recommend ? : No
Postcode : BH8

25 Mar 2026
People found this helpful

Awful service wish I could give then minus number, everyone just passes the buck to another person, you can never speak to whoever you need and no one reply’s to emails, completely useless , no one seems to know what they doing.titally fed up with them and will never deal them ... Read Full Review

Comments (0) Report abuseWas this helpful?:
STRESS_FRESS ...

Share On :  FacebookTwitter

5 Star Review

By : 'Patricia'
Branch : Andover Hampshire, 23-25 Winchester House,Winchester Street
Services : 1
Sold price : £1
Would you recommend ? : Yes
Postcode : SP11

22 Mar 2026
People found this helpful

James has been incredible helpful in finding me a good tenant my property. Have been with Connells since September 2025 His provisional advise and understanding has made my experience with them ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Anthony Rosa was ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Stephy'
Branch : Wednesbury, 22 Springhead
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : WS10

12 Mar 2026
People found this helpful0

Anthony Rosa at the Wednesbury branch was exceptionally helpful and very professional with progressing our mortgage ... Read Full Review

Comments (0) Report abuseWas this helpful?:
All ofhe agents have been ...

Share On :  FacebookTwitter

5 Star Review

By : 'Mike'
Branch : Stopsley, Jansel House Parade 656 Hitchin Road
Services : 3
Sold price : £138
Would you recommend ? : Yes
Postcode : LU2

21 Feb 2026
People found this helpful

All of the agents have been very helpful especially KellyAnne who between then have arranged several visits to our property and kept us informed of progress and clients views. When the sale was agreed all of the documentation was carried out swiftly. Thank you all your ... Read Full Review

Comments (0) Report abuseWas this helpful?:
They reel you in with what ...

Share On :  FacebookTwitter

1 Star Review

By : 'Clara'
Branch : Weymouth, 84 St Thomas Street
Services : 3
Would you recommend ? : No
Postcode : DT5

15 Feb 2026
People found this helpful

They reel you in with what appears to be a good and friendly service then drop you like a ton of bricks. I did complete my sale but can't say I enjoyed the ride with Connels. They treat you like your stupid, I got an off hand female agent when I rang with questions and they often didn't bother ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Speedy and helpful service as ...

Share On :  FacebookTwitter

4 Star Review
UserName

UserName

By : 'Tim'
Branch : Winton, 689 Wimbourne Road
Services : Letting (As a Owner)
Would you recommend ? : No

12 Feb 2026
People found this helpful0

Speedy and helpful service as always thanks again the ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Very happy with the service ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Sun'
Branch : Bitterne, 2 West End Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SO18

30 Jan 2026
People found this helpful0

Very happy with the service we always receive at Connells In Bitterne. Staff are always avaliable to help and supportive. Would definitely ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Very happy with the service ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Lizzie'
Branch : Bitterne, 2 West End Road
Services : Sales (As a Buyer)
Would you recommend ? : No

30 Jan 2026
People found this helpful0

Very happy with the service from conells in bitterne. They are Always helpful and offer lots of advice . Very friendly on the phone and in person, and would highly recommend ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Hannah & Jordan were ...

Share On :  FacebookTwitter

5 Star Review

By : 'Michelle'
Branch : Cannock, 10-12 Wolverhampton Road
Services : 2
Would you recommend ? : Yes
Postcode : WS12

28 Jan 2026
People found this helpful

Hannah & Jordan were fantastic with helping me find a property to rent. The whole way through I couldn’t have asked a better team to help ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Hannah & Jordan were ...

Share On :  FacebookTwitter

5 Star Review

By : 'Michelle'
Branch : Cannock, 10-12 Wolverhampton Road
Services : 2
Would you recommend ? : Yes
Postcode : WS12

28 Jan 2026
People found this helpful

Hannah & Jordan were fantastic with helping me find a property to rent. The whole way through I couldn’t have asked a better team to help ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Hi dear i’m happy to do the ...

Share On :  FacebookTwitter

5 Star Review

By : 'Soda'
Branch : Great Barr, 907 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B42

28 Jan 2026
People found this helpful

Hi dear i’m happy to do the feedback with Tori a good service and connells thank you so much i’m ... Read Full Review


Comments on Agent Fees

I’m so happy for the service, connell thank you so much soda

Comments (0) Report abuseWas this helpful?:
Connells down plays major ...

Share On :  FacebookTwitter

1 Star Review

By : 'Melody21'
Branch : Eastleigh Hampshire, 19 Market Street
Services : 4
Sold price : £300000
Would you recommend ? : No
Postcode : SO50

23 Dec 2025
People found this helpful

Really bad experience with Connells Eastleigh. They downplayed problems just to get the sale done, and once they got their money, they didn’t care at all. Stuff we should’ve been told about before buying ended up being our problem after moving in. If you’re a firsttime buyer, watch out—this ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Excellent ...

Share On :  FacebookTwitter

5 Star Review

By : 'Tony'
Branch : Malvern, 32 Church Street
Services : 4
Would you recommend ? : Yes
Postcode : WR8

20 Dec 2025
People found this helpful

Will Murrie was a pleasure to work with throughout the purchase process. He was professional, courteous and made ever effort to ensure that we were fully informed, at all times. Any issues were resolved promptly and efficiently. Will was completely committed to ensuring that we were fully ... Read Full Review

Comments (0) Report abuseWas this helpful?:
You guys are the ...

Share On :  FacebookTwitter

5 Star Review

By : 'Ayotunde'
Branch : Hinckley, 88 Castle Street
Services : 2
Would you recommend ? : Yes
Postcode : LE9

6 Dec 2025
People found this helpful

Dear Connells Residential Lettings Team, I would like to express my sincere appreciation your quick response and support regarding my recent request at 7 Crabtree. I am especially grateful to Kyle Parmar the exceptional professionalism and dedication shown throughout the entire process. Your ... Read Full Review


Comments on Agent Fees

You guys are the best.

Comments (0) Report abuseWas this helpful?:
I have had the pleasure of ...

Share On :  FacebookTwitter

4 Star Review

By : 'Oliver'
Branch : Coventry, 38 New Union Street
Services : 1
Would you recommend ? : Yes
Postcode : CV1

1 Dec 2025
People found this helpful

I have had the pleasure of dealing with Connells in Coventry both letting and sales. In particular Megan Woodhouse has been my main point of contact: she has been unfailingly prompt, responsive and informative. I am confident that the current sales will be swiftly wrapped up, thanks to Megan’s ... Read Full Review

Comments (0) Report abuseWas this helpful?:
exceptional mortgage ...

Share On :  FacebookTwitter

5 Star Review

By : 'Samanta'
Branch : Basingstoke, 1 Wote Street
Services : 4
Would you recommend ? : Yes
Postcode : RG21

29 Nov 2025
People found this helpful

Alicia has been absolutely brilliant as our mortgage advisor. From the very beginning, she kept us consistently informed and updated throughout the entire process — even though things are still ongoing, she has already gone above and beyond us. Her communication has been incredibly smooth, clear, ... Read Full Review

Comments (0) Report abuseWas this helpful?:
The Worst Experience Ever – ...

Share On :  FacebookTwitter

1 Star Review

By : 'Ahmed'
Branch : Bletchley, 188 Queensway
Services : Sales (As a Buyer)
Sold price : £400000
Would you recommend ? : No
Postcode : MK9

7 Nov 2025
People found this helpful

The Worst Experience Ever – Stay Away from Connells! This has been by far the worst experience I’ve ever had with any company. Connells has absolutely no management or proper customer service. They asked money in advance, and when I requested a refund, I was completely ignored nearly three ... Read Full Review


Comments on Agent Fees

Waiting for refund since 3 months

Comments (0) Report abuseWas this helpful?:
GREAT SERVICE ...

Share On :  FacebookTwitter

5 Star Review

By : 'ABIGAIL'
Branch : Walsall, 57-59 Bridge Street
Services : 4
Sold price : £197000
Would you recommend ? : Yes
Postcode : WV12

27 Oct 2025
People found this helpful

I had an outstanding experience working with Neelam Sharma from Connells. From the very beginning, Neelam was professional, approachable, and incredibly knowledgeable about the mortgage process. She took the time to understand my needs and circumstances, and guided me through every step with ... Read Full Review

Comments (0) Report abuseWas this helpful?:
AWESOME SERVICE ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'FRANCIS'
Branch : Walsall, 57-59 Bridge Street
Services : Sales (As a Buyer)
Sold price : £197000
Would you recommend ? : Yes
Postcode : WV12

27 Oct 2025
People found this helpful0

I had such a great experience working with Neelam Sharma at Connells! From start to finish, she was friendly, professional, and always happy to help. Neelam made the whole mortgage process feel so much less stressful — she explained everything clearly, answered all my questions, and kept me updated ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Exceptional Service from ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'vinay'
Branch : Stevenage Hertfordshire, 8 Market Place
Services : Letting (As a Owner)
Would you recommend ? : No

17 Oct 2025
People found this helpful0

Exceptional Service from Chloe Longhurst I’ve had a fantastic experience working with Chloe Longhurst. From start to finish, she was professional, friendly, and incredibly helpful. Chloe went above and beyond to make the whole letting process smooth and stressfree. She communicated clearly, ... Read Full Review

Comments (0) Report abuseWas this helpful?:
1 - 20 of 1842 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 12/14/2016, 7:18:27 AM by allAgents

Awards won by Connells

Regional Awards Won by Connells

Individual Branch Awards

Loading...