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Orchards of London

4.4/5, 41 Reviews
86% Recommended

50% sales valuation accuracy

33% letting valuation accuracy

64% sales fee satisfaction

64% letting fee satisfaction

Contact Us
We are an established Property Company with two offices based in the heart of West London, Ealing Common and Chiswick High Road. Specialising in residential sales, lettings, property management and a full suite of financial services. Our pro-active, professional and positive approach ensures our highly trained te
am of property professionals are able to assist all our clients with their property needs. Being good at what we do is only part of who we are, our ethos and commitment to our local communities has instilled a sense of pride amongst us.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales50.00%64%£621,000£621,000
Lettings33%64%£583£2,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
34188021122
Address

Orchards of London
Westworld, West GateLondon, Greater London
W5 1DT
020 3962 6000

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 21:00
  2. 09:00 - 21:00
  3. 09:00 - 21:00
  4. 09:00 - 21:00
  5. 09:00 - 18:00
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
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Latest Properties

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Orchards of London Branches (View All 4)
Terrible ...

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1 Star Review
UserName

By : 'Rocio'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W3

13 Jan 2023
People found this helpful0

This is my first ever review as I could never be bothered but the person I need to address is next level of incompetence and I feel is my obligation to inform other people. Her name is SIMRUN NIJJAR. I understand not everyone is as skilful or as capable however, you could at least hire people with ... Read Full Review

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Very happy with the service, ...

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5 Star Review
UserName

By : 'Camilla'
Branch : Shepherds Bush, 3-5 Uxbridge Rd
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W12

10 Aug 2021
People found this helpful0

Very happy with the service, I highly reccomend it. Excellent assistance and support from Richard's Tann during our renting ... Read Full Review

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very ...

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5 Star Review
UserName

UserName

By : 'Elodie'
Branch : London, Westworld, West Gate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W3

4 Dec 2020
People found this helpful0

Zahra, Mike and all the team were absolutely wonderful with. From the start to the end, they provide me so much advices and care about my arrival, my wellness and ensure I meet no issues in moving. I found my perfect appartment in 24H top chrono ! They are very reliable, no surprises on the ... Read Full Review

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Shadeika Collington and ...

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5 Star Review
UserName

UserName

By : 'Nura'
Branch : London, Westworld, West Gate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W3

24 Aug 2020
People found this helpful0

Shadeika Collington and Ekaterina Gromova were absolutely professional and dependable. They always responded to my queries and ask for help when I have some issues with my apartment. Even at the end of my tenancy, they were still very helpful and ... Read Full Review

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Recent flat ...

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5 Star Review
UserName

By : 'Lorraine'
Branch : London, Westworld, West Gate
Services : Letting (As a Tenant)
Rent PCM : £583
Would you recommend ? : Yes
Postcode : W4

28 Jul 2020
People found this helpful0

Zahra and the rest of the staff have been extremely helpful friendly and efficient whilst organising our recent rental agreement. Prompt and professional service, would highly recommend Thank ... Read Full Review

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Highly recommended-the team ...

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5 Star Review
UserName

By : 'Anca'
Branch : London, Westworld, West Gate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W3

17 Jun 2020
People found this helpful0

Highly recommended-the team is professional and moving process was easy.Richard and Ekaterina were really helpful and polite. Ekaterina is really trying to sort all of our ... Read Full Review

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Recent encounter with ...

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5 Star Review
UserName

By : 'Kevin'
Branch : London, Westworld, West Gate
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W4

16 Apr 2020
People found this helpful0

Recent encounter with Shadeika Collington of WestGate branch, very positive. Efficient & punctual in dealing with a problem. Thank ... Read Full Review

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Excellent support from the ...

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5 Star Review

By : 'Antonia'
Branch : London, Westworld, West Gate
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : W12

9 Jan 2020
People found this helpful0

Excellent support from the Property Management team who have really helped me as a landlady with my tenants and property. Much appreciated and went above and beyond to ... Read Full Review

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Don't spend your money ...

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1 Star Review

By : 'Jonatas'
Branch : London, Westworld, West Gate
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : No
Postcode : W3

28 Aug 2019
People found this helpful1

Avoid at all costs. First, they lie and omit information about the contract. Then they lie and omit information about the flat. Tried to lead me to sign a contract which was not the one I asked for. Thankfully I had it a few times to spot it. Lied about my flat having a dishwasher, omitted ... Read Full Review

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Orchards run out of ...

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1 Star Review

By : 'Don'
Branch : Chiswick, 171 Chiswick High Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : W4

2 Jul 2019
People found this helpful1

Chief Financial Officer David Diggins says they have no money to pay rent due to a landlord - anyone else having a problem getting paid by ... Read Full Review

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Very ...

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5 Star Review
UserName

By : 'Nihad'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Tenant)
Rent PCM : £1725
Would you recommend ? : Yes
Postcode : W3

23 Aug 2018
People found this helpful0

We worked with Richard. He is very helpful and found us a flat very quickly. Richard is friendly, serious and competent. Very good communication. We will work with them on the ... Read Full Review


Comments on Agent Fees

Good

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unprofessional and ...

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1 Star Review

By : 'Very'
Branch : Chiswick, 171 Chiswick High Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : W3

30 Jul 2018
People found this helpful2

Orchards of Acton London are the most unprofessional and crooked estate agents that I have come across, as well as incompetent and exploitative. They took rent from a tenant and never pay it to landlord. They took deposit and don't pay it into a deposit scheme despite the repeated empty ... Read Full Review


Comments on Agent Fees

Terrible. Never trust them as they change percentage even after the agreement.

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Bad experience. Very ...

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1 Star Review

By : 'Landlord'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : No
Postcode : W13

11 Apr 2018
People found this helpful1

If you're a landlord DO NOT USE THIS COMPANY. Unprofessional, incompetent and arrogant. The tenancy agreement was incorrect and had the wrong tenant name, it was riddled with errors, emails were sent that were suppose to be for other landlords, errors on invoice fees that I had to correct. ... Read Full Review


Comments on Agent Fees

BAD

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I rented a flat through ...

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5 Star Review
UserName

By : 'Pawel'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : W3

31 Oct 2017
People found this helpful0

I rented a flat through Orchards of London. I dealt with Aaron West, estate agent, who was very friendly and helpful throughout the whole ... Read Full Review


Comments on Agent Fees

Good

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I rented a flat through ...

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5 Star Review
UserName

By : 'PK'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W5

26 Sept 2017
People found this helpful1

I rented a flat through Orchards of London. I dealt with Aaron West, estate agent, who was very friendly and helpful throughout the whole ... Read Full Review

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Exceptionally unprofessional ...

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1 Star Review

By : 'PG'
Branch : Shepherds Bush, 3-5 Uxbridge Rd
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : W12

14 Jun 2017
People found this helpful1

Exceptionally unprofessional staff. I had a sales viewing confirmed at 6:30 pm and I had informed I'd be 10-15 mins. delayed. I went to the property (a 1 hr.'s commute one way after work and a further 1 hr. from home) and no one was there!!! I waited, called, texted to no response. At 7:10 pm the ... Read Full Review

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We worked with Amy when ...

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5 Star Review
UserName

By : 'Sophie'
Branch : Chiswick, 171 Chiswick High Road
Services : Sales (As a Buyer)
Sold price : £621000
Would you recommend ? : Yes
Postcode : W4

2 Jun 2017
People found this helpful1

We worked with Amy when buying a property in Chiswick. I don't think I will ever find another estate agent who is so on top of things. She was friendly and professional, honest and up front and super helpful, even researching the best parking near the station. But where she really came into her own ... Read Full Review


Comments on Agent Fees

We purchased through Orchards so didn't pay fees.

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Orchards of London are the ...

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1 Star Review

By : 'Mary'
Branch : London ,Westworld, West Gate
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W3

15 Nov 2016
People found this helpful2

Orchards of London are the most crooked estate agents I have come across, as well as incompetent and exploitative. I was a tenant of theirs for nearly two years and when wanting to move out, they advised I pay a £550 Early Removed Fee and reassured me they would remarket the property and it ... Read Full Review


Comments on Agent Fees

Overpriced

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I would give negative score ...

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1 Star Review

By : 'CashBuyer'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : W3

19 Sept 2016
People found this helpful1

I would give negative score for this agency. The people working in this company are very rude. After viewing one of their property, they called back and I think the price is not proper for the property. Then the guy named Andrew asked me 'How much do you think is proper for the property? If the ... Read Full Review

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Agents were pushy at the ...

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1 Star Review

By : 'Sarah'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : W3

2 Sept 2016
People found this helpful3

Agents were pushy at the beginning until we handed over a holding deposit, then from that point onwards communication was very poor. Problems included: difficulty arranging a second viewing, agent turning up 45 minutes late for viewing without apologising, ignored requests to send through the ... Read Full Review


Comments on Agent Fees

Very high markup on 'referencing fees' - £250 each. Fees do not match the service received.

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1 - 20 of 41 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 9/25/2019, 3:24:58 AM by allAgents

Awards won by Orchards of London

Regional Awards Won by Orchards of London

Individual Branch Awards

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