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The UK's Largest Customer Review Website for the Property Industry

4.4/5, 41 Reviews
86% Recommended
50% sales valuation accuracy
33% letting valuation accuracy
64% sales fee satisfaction
64% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 64% | £621,000 | £621,000 |
| Lettings | 33% | 64% | £583 | £2,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 4 | 18 | 8 | 0 | 2 | 1 | 1 | 2 | 2 |
Orchards of London
Westworld, West Gate, London, Greater London
W5 1DT
020 3962 6000

By : 'Rocio'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W3
This is my first ever review as I could never be bothered but the person I need to address is next level of incompetence and I feel is my obligation to inform other people. Her name is SIMRUN NIJJAR. I understand not everyone is as skilful or as capable however, you could at least hire people with ... Read Full Review

By : 'Camilla'
Branch : Shepherds Bush, 3-5 Uxbridge Rd
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W12
Very happy with the service, I highly reccomend it. Excellent assistance and support from Richard's Tann during our renting ... Read Full Review


By : 'Elodie'
Branch : London, Westworld, West Gate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W3
Zahra, Mike and all the team were absolutely wonderful with. From the start to the end, they provide me so much advices and care about my arrival, my wellness and ensure I meet no issues in moving. I found my perfect appartment in 24H top chrono ! They are very reliable, no surprises on the ... Read Full Review


By : 'Nura'
Branch : London, Westworld, West Gate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W3
Shadeika Collington and Ekaterina Gromova were absolutely professional and dependable. They always responded to my queries and ask for help when I have some issues with my apartment. Even at the end of my tenancy, they were still very helpful and ... Read Full Review

By : 'Lorraine'
Branch : London, Westworld, West Gate
Services : Letting (As a Tenant)
Rent PCM : £583
Would you recommend ? : Yes
Postcode : W4
Zahra and the rest of the staff have been extremely helpful friendly and efficient whilst organising our recent rental agreement. Prompt and professional service, would highly recommend Thank ... Read Full Review

By : 'Anca'
Branch : London, Westworld, West Gate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W3
Highly recommended-the team is professional and moving process was easy.Richard and Ekaterina were really helpful and polite. Ekaterina is really trying to sort all of our ... Read Full Review

By : 'Kevin'
Branch : London, Westworld, West Gate
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W4
Recent encounter with Shadeika Collington of WestGate branch, very positive. Efficient & punctual in dealing with a problem. Thank ... Read Full Review
By : 'Antonia'
Branch : London, Westworld, West Gate
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : W12
Excellent support from the Property Management team who have really helped me as a landlady with my tenants and property. Much appreciated and went above and beyond to ... Read Full Review
By : 'Jonatas'
Branch : London, Westworld, West Gate
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : No
Postcode : W3
Avoid at all costs. First, they lie and omit information about the contract. Then they lie and omit information about the flat. Tried to lead me to sign a contract which was not the one I asked for. Thankfully I had it a few times to spot it. Lied about my flat having a dishwasher, omitted ... Read Full Review
By : 'Don'
Branch : Chiswick, 171 Chiswick High Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : W4
Chief Financial Officer David Diggins says they have no money to pay rent due to a landlord - anyone else having a problem getting paid by ... Read Full Review

By : 'Nihad'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Tenant)
Rent PCM : £1725
Would you recommend ? : Yes
Postcode : W3
We worked with Richard. He is very helpful and found us a flat very quickly. Richard is friendly, serious and competent. Very good communication. We will work with them on the ... Read Full Review
Good
By : 'Very'
Branch : Chiswick, 171 Chiswick High Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : W3
Orchards of Acton London are the most unprofessional and crooked estate agents that I have come across, as well as incompetent and exploitative. They took rent from a tenant and never pay it to landlord. They took deposit and don't pay it into a deposit scheme despite the repeated empty ... Read Full Review
Terrible. Never trust them as they change percentage even after the agreement.
By : 'Landlord'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : No
Postcode : W13
If you're a landlord DO NOT USE THIS COMPANY. Unprofessional, incompetent and arrogant. The tenancy agreement was incorrect and had the wrong tenant name, it was riddled with errors, emails were sent that were suppose to be for other landlords, errors on invoice fees that I had to correct. ... Read Full Review
BAD

By : 'Pawel'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : W3
I rented a flat through Orchards of London. I dealt with Aaron West, estate agent, who was very friendly and helpful throughout the whole ... Read Full Review
Good

By : 'PK'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W5
I rented a flat through Orchards of London. I dealt with Aaron West, estate agent, who was very friendly and helpful throughout the whole ... Read Full Review
By : 'PG'
Branch : Shepherds Bush, 3-5 Uxbridge Rd
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : W12
Exceptionally unprofessional staff. I had a sales viewing confirmed at 6:30 pm and I had informed I'd be 10-15 mins. delayed. I went to the property (a 1 hr.'s commute one way after work and a further 1 hr. from home) and no one was there!!! I waited, called, texted to no response. At 7:10 pm the ... Read Full Review

By : 'Sophie'
Branch : Chiswick, 171 Chiswick High Road
Services : Sales (As a Buyer)
Sold price : £621000
Would you recommend ? : Yes
Postcode : W4
We worked with Amy when buying a property in Chiswick. I don't think I will ever find another estate agent who is so on top of things. She was friendly and professional, honest and up front and super helpful, even researching the best parking near the station. But where she really came into her own ... Read Full Review
We purchased through Orchards so didn't pay fees.
By : 'Mary'
Branch : London ,Westworld, West Gate
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W3
Orchards of London are the most crooked estate agents I have come across, as well as incompetent and exploitative. I was a tenant of theirs for nearly two years and when wanting to move out, they advised I pay a £550 Early Removed Fee and reassured me they would remarket the property and it ... Read Full Review
Overpriced
By : 'CashBuyer'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : W3
I would give negative score for this agency. The people working in this company are very rude. After viewing one of their property, they called back and I think the price is not proper for the property. Then the guy named Andrew asked me 'How much do you think is proper for the property? If the ... Read Full Review
By : 'Sarah'
Branch : Ealing Common, 7 Station Parade, Uxbridge Road
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : W3
Agents were pushy at the beginning until we handed over a holding deposit, then from that point onwards communication was very poor. Problems included: difficulty arranging a second viewing, agent turning up 45 minutes late for viewing without apologising, ignored requests to send through the ... Read Full Review
Very high markup on 'referencing fees' - £250 each. Fees do not match the service received.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9/25/2019, 3:24:58 AM by allAgents