The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 610 Reviews
95% Recommended
96% sales valuation accuracy
100% letting valuation accuracy
98% sales fee satisfaction
99% letting fee satisfaction

Jordan

Imogen
By : 'Chris'
Services : Sales(I sold a property using them)
Sold price : £380000
Would you recommend ? : Yes
Postcode : SN2
Excellent service from start to finish. Jordan came round the day after we expressed our wish to sell and was very thorough in his viewing of our house and asked all the right questions. He then sat down and explained all about other houses the agent had marketed in the area and went through a folder of information he had already put together on our house before he arrived. He then knocked my socks off with his valuation! He hadn't brought any contract paperwork into the house as he didn't want to pressurise us but was able to fetch it and complete it once we said we'd like to go ahead. Again he went through this very carefully answering all our questions until we were happy and understood the procedure. He even altered the contract where he thought a couple of terms were unfair to us. The "for sale" sign was up early the next morning. A week was taken for preparation of the photos and brochure and then Imogen took over for viewings and negotiation and again was thoroughly professional in her handling of these matters. Her communication was very good and we were aware of what was going on at all times. She organised some viewings and by the early evening of the day of the first viewings we had bargained with the buyer through the agent, brief mention must be made of Antony at this point as he was also involved and was also excellent, and accepted an offer. The "Sold ST" sign was up on Saturday morning! So we rang on Monday, saw Jordan on Tuesday, had the sign up on Wednesday and a week later had viewings and a sale on Friday - you can't argue with that! Thank you to all involved.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 98% | £22,500 | £2,100,000 |
| Lettings | 100% | 99% | £825 | £950 |
Richard James Estate Agents (Swindon)
150 Grange Drive, Swindon, Wiltshire
SN3 4LA
01793 831 444

By : 'Jeremy'
Services : Sales (As a Buyer)
Would you recommend ? : No
Very helpful, stayed in touch to help, pleasant and... Read Full Review

By : 'mark'
Services :
Would you recommend ? : Yes
30 Mar 2026We had viewings of a property with Emma Gould from this estate agent, she was informative, punctual and patient and answered any questions that we had promptly. She also responded well to emails and couldn't fault any aspects of our communications with... Read Full Review

By : 'Kailash'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
We viewed few properties with Jaydon Hazell. He is helpful and very... Read Full Review

By : 'Gabi'
Services :
Would you recommend ? : Yes
28 Mar 2026Working with Millie was truly exceptional, especially during what can be such a stressful time when looking for a home. She made the entire process feel calm, manageable, and even enjoyable. Her reassurance, clear communication, and constant support meant I never felt overwhelmed. Millie went... Read Full Review

By : 'Acacia'
Services :
Would you recommend ? : Yes
26 Mar 2026Emma Gould, she was great! Very friendly and welcoming and answered all of our questions and replies very... Read Full Review

By : 'Hannah'
Services :
Would you recommend ? : Yes
26 Mar 2026Emma has been instrumental in guiding me through the early stages of a difficult situation and resulting decision to sell a property. I sincerely appreciate her diligence and guidance. No question is too stupid and I'm sure I've tested her patience many a time but she has remained professional and... Read Full Review

By : 'Mandy'
Services :
Would you recommend ? : Yes
26 Mar 2026We sold our property through Richard James and Amy has been fantastic, nothing was too much trouble and she kept me up to date throughout the process. I would give more than 5 stars if it was... Read Full Review
By : 'Mike'
Services :
Would you recommend ? : Yes
25 Mar 2026Was an absolute pleasure to have a property valuation from Millie at Richard James. Arrived exactly on time which is always good. Professional throughout, knowledgeable and always stayed fully engaged throughout despite my ramblings lol about how the property had been renovated. Nice to see someone ... Read Full Review

By : 'Jaz'
Services :
Would you recommend ? : Yes
22 Mar 2026We recently purchased our new home and couldn’t be happier with the service we received from our the team at Richard James. From start to finish, they were incredibly helpful, supportive, and genuinely invested in making the process as smooth as possible. As first time buyers, we had plenty of... Read Full Review

By : 'Hyson'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SN3
Jaydon was very professional and kind, he showed us around and explained... Read Full Review
By : 'Alex'
Services : Sales (Prospective Vendor/Buyer)
Sold price : £425000
Would you recommend ? : Yes
Postcode : SN3
Very helpful and knowledgeable regarding the property. Professional and forthcoming with any difficult questions we... Read Full Review

By : 'Alex'
Services : Sales (Prospective Vendor/Buyer)
Sold price : £425000
Would you recommend ? : Yes
Postcode : SN3
Very helpful and knowledgeable regarding the property. Professional and forthcoming with any difficult questions we... Read Full Review

By : 'Simon'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SN3
This review concerns phone calls and viewings with Jayden of your Stratton office. Our search is quite niche and he couldn’t have been more understanding and considerate, giving us all the information we requested and allowing us all the time we needed. A credit to your... Read Full Review

By : 'Ellen'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SN2
Jaydon was super helpful in facilitating back to back viewings. Knowledgeable about all properties we saw. Friendly and fast... Read Full Review

By : 'Prasanna'
Services :
Would you recommend ? : Yes
11 Mar 2026From the initial viewing to the final exchange, the process was incredibly smooth and professional. Amy Watt and Steven Hendry were really helpful in the whole process. I couldn't be happier with the service and highly recommend them. Five-star... Read Full Review

By : 'Alex'
Services :
Would you recommend ? : Yes
7 Mar 2026My wife and I had the pleasure of meeting Millie this morning and, although the property wasn’t quite right for us, I’m sure Richard James will eventually find something suitable, especially with agents like Millie making the experience... Read Full Review
By : 'Alex'
Services :
Would you recommend ? : Yes
5 Mar 2026... Read Full Review

By : 'Andrew'
Services :
Would you recommend ? : Yes
5 Mar 2026Thanks Amy for helping me push along the sale and purchase with the solicitors, it was a great... Read Full Review


By : 'Matthew'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SN3
Jaydon and Emma were very helpful whilst setting up viewings and showing me around the... Read Full Review

By : 'Ellen'
Services :
Would you recommend ? : Yes
4 Mar 2026Emma Gould was professional and knowledgeable about the property we viewed. She was friendly and gave a clear overview of next steps of the... Read Full Review
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Last updated at 11/29/2018, 5:13:38 AM by allAgents