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Clifton, Bristol BS8
4.5/5, 673 Reviews
71% Recommended
71% letting valuation accuracy
53% letting fee satisfaction
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"The Bristol Residential..."
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5 Star Review
By : 'Jeremy Richards'
Services :
Would you recommend ? : Yes
1 Mar 2026People found this helpful0
The Bristol Residential letting team have dealt with two rental properties for me and have always been responsive and professional. More recently Amy Sheppard has been very helpful when we decided to sell one of our properties.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 71% | 53.00% | £751 | £2,500 |
Areas covered
- BS8
- BS
- BS1
- BS10
- BS2
- BS6
- BS7
- BS8
- BS9
- City Centre
- Clifton Village
- Cotham
- Harbourside
- Henleaze
- Hotwells
- Kingsdown
- Redland
- Sneyd Park
- Stoke Bishop
- Westbury Park
- Westbury-on-trym
Address
The Bristol Residential Letting Co
19 Clifton Down Shopping Centre, Whiteladies Road, Bristol, North Somerset
BS8 2NN
0117 973 5237
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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The Bristol Residential Letting Co Branches (View All 3)
Really happy with the service ...
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5 Star Review
By : 'Mike'
Services :
Would you recommend ? : Yes
29 Mar 2026People found this helpful
Really happy with the service we've received, from the viewings with Kat to the communication with David and the rest of the team! Much better than other letting agents out there, thank... Read Full Review
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We had a great viewing with ...
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5 Star Review
By : 'Maddy'
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Would you recommend ? : Yes
22 Mar 2026People found this helpful
We had a great viewing with Kat this week. She was welcoming, helpful, and made us feel like we could ask any questions we had. Thank you for all of your support throughout this... Read Full Review
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The Bristol Residential ...
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5 Star Review
By : 'Andrew'
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Would you recommend ? : Yes
22 Mar 2026People found this helpful
The Bristol Residential Letting Co were professional, friendly and a pleasure to deal with. Katherine and the team were fantastic from the first viewing to moving in. I would just like to say a big thank you to Katherine, Charlie, David, Tom and the whole Bristol team... Read Full Review
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Amy from the Clifton office ...
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5 Star Review
By : 'Cameron'
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Would you recommend ? : Yes
18 Mar 2026People found this helpful
Amy from the Clifton office was very helpful throughout our tenancy and was punctual in sorting out any issues we... Read Full Review
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have worked with Bristol ...
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5 Star Review
By : 'Tino'
Services :
Would you recommend ? : Yes
17 Mar 2026People found this helpful
have worked with Bristol Residential for a number of years. Good company, well managed by the owners, and good reliable people and service. Very... Read Full Review
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Had a great apartment viewing ...
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5 Star Review
By : 'Paul'
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Would you recommend ? : Yes
17 Mar 2026People found this helpful
Had a great apartment viewing experience with Kat today. Highly recommend Bristol Residential Letting Co - Thank... Read Full Review
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Katherine has been amazing, ...
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5 Star Review
By : 'Jake'
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Would you recommend ? : Yes
17 Mar 2026People found this helpful
Katherine has been amazing, and everyone else ive pestered in the office was lovely... Read Full Review
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Our flat was managed by ...
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5 Star Review
By : 'Elizabeth'
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Would you recommend ? : Yes
13 Mar 2026People found this helpful
Our flat was managed by Charlie - he has been brilliant. Really understanding, responsive and... Read Full Review
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Great experience dealing with ...
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5 Star Review
By : 'Adam'
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Would you recommend ? : Yes
12 Mar 2026People found this helpful
Great experience dealing with Amy. Helped resolve our questions quickly and efficiently, and managed any issues... Read Full Review
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I have recently had a really ...
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5 Star Review
By : 'Lily'
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Would you recommend ? : Yes
10 Mar 2026People found this helpful0
I have recently had a really positive experience with The Bristol Residential Letting Co. I went to a viewing led by Kat who was very professional, friendly and was able to answer all of my questions! Myself and my partner have since started the process to rent the flat and everything has been... Read Full Review
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I’ve previously communicated ...
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5 Star Review
By : 'Natalie'
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Would you recommend ? : Yes
10 Mar 2026People found this helpful
I’ve previously communicated with the landlord directly, so it’s been really nice to work with Bristol Residential Letting Co while moving this time. Kat was great when showing us around the property and made sure we had everything we needed from the viewing. Since then, both Kat and Ryan have been ... Read Full Review
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We had a great experience ...
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5 Star Review
By : 'emma'
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Would you recommend ? : Yes
9 Mar 2026People found this helpful
We had a great experience with Bristol Residential Letting Co when finding our new flat. The whole process was straightforward and prompt. Kat was very friendly & professional and happy to answer all our... Read Full Review
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We have had a very smooth ...
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5 Star Review
By : 'Claire'
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Would you recommend ? : Yes
6 Mar 2026People found this helpful
We have had a very smooth experience securing a rental property with The Bristol Residential Letting Co. Kat has been extremely professional and friendly throughout. Her communication was great, she was quick to return our calls and kept us updated throughout the... Read Full Review
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I live in South Africa and ...
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5 Star Review
By : 'Sandy'
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Would you recommend ? : Yes
3 Mar 2026People found this helpful
I live in South Africa and have entrusted the management of my property in Bristol to the Bristol Residential Letting Company (Clifton office) for many years. I am very happy to say that I have received much support and excellent service from all at the Clifton office and most especially Charlie... Read Full Review
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The Bristol Residential ...
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5 Star Review
By : 'Esme'
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Would you recommend ? : Yes
2 Mar 2026People found this helpful
The Bristol Residential Letting Co have done a great job of managing our property since 2020. Our property manager, Edmund, is helpful, responsive, and works hard to assist our tenants and resolve any problems or issues that arise promptly. As overseas landlords it is a big relief to have our... Read Full Review
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The Bristol Residential ...
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5 Star Review
By : 'Jeremy'
Services :
Would you recommend ? : Yes
1 Mar 2026People found this helpful
The Bristol Residential letting team have dealt with two rental properties for me and have always been responsive and professional. More recently Amy Sheppard has been very helpful when we decided to sell one of our... Read Full Review
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As a landlord I am very ...
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5 Star Review
By : 'Adrian'
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Would you recommend ? : Yes
1 Mar 2026People found this helpful0
As a landlord I am very pleased with the service I receive from The Bristol Residential Letting Co.. Amy Garrod does a great... Read Full Review
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I have used TBRLC as my ...
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5 Star Review
By : 'Paul'
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Would you recommend ? : Yes
26 Feb 2026People found this helpful
I have used TBRLC as my property agent for many years, and they are 1st class - responsive and professional. Amy Garrod in the property team is outstanding, and has stepped forward to help me on many occasions and I know our tenant is in good... Read Full Review
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Very good letting agency. ...
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5 Star Review
By : 'Michael'
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Would you recommend ? : Yes
25 Feb 2026People found this helpful
Very good letting agency. Especially Miss Amy... Read Full Review
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I placed my 2 Clifton flats ...
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5 Star Review
By : 'Carole'
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Would you recommend ? : Yes
24 Feb 2026People found this helpful
I placed my 2 Clifton flats with The BRL after much consideration and I absolutely made the right choice. Everything is run professionally meaning my life is made as easy as possible. I have quite regular communication with Joe (Lomax) and find him both knowledgeable and helpful and most of all... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p><strong><u>Clifton Office Complaints Procedure</u></strong></p><p>The Bristol Residential Letting Co is committed to providing an excellent service to our customers however we accept that unfortunately sometimes we do not always get it right. Should a situation arise where you are not satisfied we would welcome the opportunity to address this and would ask you to follow the complaints procedure below.</p><p>1. Make the problem known to a member of our team as soon as possible and allow them the opportunity to resolve it.</p><p>2. Should this not bring a resolution please write to Deborah Hadley, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Rd, Bristol BS8 2NN The grievance will be acknowledged within 3 working days and then investigated in accordance with in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. Should we require a longer period whilst we gather the facts, we will advise you in writing and confirm our revised response date.</p><p>3. Should you remain dissatisfied please contact Ed Osborn, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Road, Bristol BS8 2NN or e-mail ed@bristolreslet.com who will ensure the grievance is investigated by a Director not directly involved with the grievance.</p><p>4. For your further reassurance TBRLC is pleased to be a member of the The Property Ombudsman and they can be contacted by writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury SP1 21LX. Copies of a 'Consumer Guide' and 'Code of Practice' are available free of charge from our office or from The Property Ombudsman website - www.tpos.co.uk</p>
Last updated at 10/22/2025, 2:13:24 PM by allAgents
