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Hatfield, AL10
4.4/5, 315 Reviews
82% Recommended
86% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
83% letting fee satisfaction
Started in 1991 by Paul and Elsa Raine the company has always strived to be at the forefront of the estate agency market with an emphasis on high levels of service, communication, honesty, friendliness and a reputation to be proud of. By making sure that they employ some of the best people with the same values and
high levels of work ethics, Raine and co has ensured success in every field. In the property market location is the key and Raine and Co has become one of the largest and most respected independent estate agents in Hertfordshire with modern, prominent offices located strategically to support each other in busy positions in Potters Bar, Hatfield, St Albans, Codicote, Stevenage, Cheshunt, Broxbourne and Mayfair, London. Over the years Raine and Co has successfully expanded into Residential Lettings, Property Management, Land, Development, New Homes, Property Investment, Financial Services, Commercial Sales, Commercial Lettings and International properties with their very own Raine International office located in Nueva Andalucia, Spain and Lagos, Portugal while always making sure that the same core values and high service levels are met and exceeded.The Directors of Raine and Co strongly believe that the profession should be regulated and as a result are members of The National Association of Estate Agents, The Association of Residential Letting Agents, The National Approved Letting Scheme and The Ombudsmen for Estate Agents. The Hatfield and Potters Bar offices have also been chosen by The Relocation Agent Network as the Best Independent Estate Agents in their respective towns.
"After viewing many flats and..."
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5 Star Review
By : 'ece saggun'
Services :
Would you recommend ? : Yes
17 Mar 2026People found this helpful0
After viewing many flats and making several offers with no success, I was almost losing hope. Then I met Daniel, and he helped me secure my dream home. He was extremely supportive, attentive to every detail, and made the whole process quick and stress-free. Highly recommended!
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Latest Reviews
Andisiwe Dube
Alan Parker
30 Mar 2026
Mahmoud Jaweesh
Richard Webb-Stevens
Charles Wilder
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86.00% | 100% | £80,000 | £600,000 |
| Lettings | 100% | 83% | £600 | £1,500 |
Areas covered
- AL10 0LJ
- AL7
- AL8
- AL9
Address
Raine and Co
11 Market Place, Hatfield, Herts
AL10 0LJ
01707 266885
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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- Move With Us
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- OnTheMarket
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Rankings
Latest Properties
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Raine and Co Branches (View All 5)
I’m a happy and satisfied ...
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5 Star Review
By : 'Andisiwe'
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Would you recommend ? : Yes
30 Mar 2026People found this helpful
I’m a happy and satisfied tenant. Julie, Dan, Vikki and Beth were absolutely amazing. They communicated through every process and made moving in quite a breeze. Really appreciate the service I got, very kind and polite professionals, would definitely recommend and looking forward to my new home... Read Full Review
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... ...
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4 Star Review
By : 'Alan'
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Would you recommend ? : Yes
30 Mar 2026People found this helpful
... Read Full Review
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Libby and Ben provided great ...
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5 Star Review
By : 'Mahmoud'
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Would you recommend ? : Yes
30 Mar 2026People found this helpful
Libby and Ben provided great services with a very professional communication and guidance...Thank you very... Read Full Review
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All the team at Raine & Co ...
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5 Star Review
By : 'Richard'
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Would you recommend ? : Yes
30 Mar 2026People found this helpful
All the team at Raine & Co Hatfield have been amazing. Their professionalism, frequent communications and excellent service made the challenge of selling a house completely stress... Read Full Review
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Fantastic prompt service ...
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5 Star Review
By : 'Charles'
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Would you recommend ? : Yes
30 Mar 2026People found this helpful
Fantastic prompt service thoroughly... Read Full Review
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Great support and expert ...
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5 Star Review
By : 'Val'
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Would you recommend ? : Yes
27 Mar 2026People found this helpful
Great support and expert advice. We were kept informed and all queries were answered in a timely manner. The entire process took only 12 weeks and was stress free for us as buyers. Thanks to the entire team and special thanks to Libby, Ben and... Read Full Review
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The team at Raine and Co have ...
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5 Star Review
By : 'Sultan'
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Would you recommend ? : Yes
27 Mar 2026People found this helpful
The team at Raine and Co have been very helpful following a bad experience with a previous agent. Dan made the process of switching agents seamless and always returns my emails and calls. I am confident working with Raine and Co will be a much easier in the coming months thanks to the professional... Read Full Review
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... ...
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5 Star Review
By : 'Josh'
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Would you recommend ? : Yes
26 Mar 2026People found this helpful
... Read Full Review
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Amazing service all ...
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5 Star Review
By : 'Melodie'
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Would you recommend ? : Yes
23 Mar 2026People found this helpful
Amazing service all... Read Full Review
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After viewing many flats and ...
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5 Star Review
By : 'ece'
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Would you recommend ? : Yes
17 Mar 2026People found this helpful
After viewing many flats and making several offers with no success, I was almost losing hope. Then I met Daniel, and he helped me secure my dream home. He was extremely supportive, attentive to every detail, and made the whole process quick and stress-free. Highly... Read Full Review
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Smooth and easy process ...
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5 Star Review
By : 'Saniya'
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Would you recommend ? : Yes
13 Mar 2026People found this helpful
Smooth and easy process especially thank to... Read Full Review
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Great service, most ...
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5 Star Review
By : 'Amy'
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Would you recommend ? : Yes
13 Mar 2026People found this helpful
Great service, most especially from Libby and Ben. Libby, it has to be said, helped us keep our sanity during a tricky leasehold sale, and was so patient and kind and reassuring during many phone conversations. You get the sense that she really cares, and, unlike some other estate agencies I'm... Read Full Review
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We had great experience ...
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5 Star Review
By : 'Ishani'
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Would you recommend ? : Yes
13 Mar 2026People found this helpful
We had great experience buying our home through Raine and co estate agents I can highly recommend them as they are very professional and always available , what really stood out was when we had minor challenges Mr Ben Coss the branch manager he helped to smooth things over handled it very well iam... Read Full Review
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Great experience with Ben ...
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5 Star Review
By : 'Pasicar'
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Would you recommend ? : Yes
12 Mar 2026People found this helpful
Great experience with Ben Coss from start to finish. Professional, responsive, and very knowledgeable about the local market. He kept me updated throughout the process and made everything feel smooth and stress-free. Highly recommend... Read Full Review
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Excellent friendly staff, ...
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5 Star Review
By : 'Lynne'
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Would you recommend ? : Yes
11 Mar 2026People found this helpful
Excellent friendly staff, with a vast knowledge of the letting industry. Thank you especially to Dan, for your help and advise on the availability and suggestions, to find private let with wheelchair access and adaptations for a disabled person. much... Read Full Review
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Good experience and perfect ...
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5 Star Review
By : 'Parth'
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Would you recommend ? : Yes
9 Mar 2026People found this helpful
Good experience and perfect support during procedures. Special thanks to libby marsh very kind and helpful during process. Thanks for... Read Full Review
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We had a great experience ...
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5 Star Review
By : 'Azadeh'
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Would you recommend ? : Yes
4 Mar 2026People found this helpful
We had a great experience purchasing our home thanks to the wonderful team at the agency. The whole process can be very stressful, but they made it much smoother for us. A special thank you to Libby, who managed everything throughout the entire buying process and was always supportive, responsive, ... Read Full Review
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This is the first time i ...
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5 Star Review
By : 'kirankumar'
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Would you recommend ? : Yes
2 Mar 2026People found this helpful
This is the first time i taking the home from rain and co... honestly they are best at the business in Hatfield. The process of documentation is very smooth and supportive and gives the information and update clearly. I wanted to mention the best person in the office Bethwilliams, Dan and Vicki,... Read Full Review
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I highly recommend the ...
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5 Star Review
By : 'G'
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Would you recommend ? : Yes
27 Feb 2026People found this helpful
I highly recommend the lettings management team at Raine & Co for their excellent support in securing a tenant for my property.
From marketing and viewings to referencing and finalising the tenancy, the entire process was handled efficiently and professionally.
As this was my first... Read Full Review
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I have had such an amazing ...
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5 Star Review
By : 'Nadia'
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Would you recommend ? : Yes
16 Feb 2026People found this helpful
I have had such an amazing service from Harry at Raine & Co Hatfield. Having dealt with various agents and agencies in the past when buying and selling, I can honestly say I’ve never received the same level of service, knowledge, and enthusiasm as I did with... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Raine and Co
In-House Complaints Procedure
At Raine and Co we are committed to providing a professional service to all of our clients and customers. When something goes wrong, we need you to tell us about it. This will help to improve our standards.
If you have a compliant regarding our Sales, Lettings and Management offices, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your compliant. This will normally be dealt with by the office manager who will review your file and speak to the member of staff you dealt with you. A formal written outcome of our investigation will be sent to you within fifteen working days of sending the acknowledgement letter.
• If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within fifteen working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman LTD
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Tel: (01722) 333306
www.tpos.co.uk
Please not the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed
Through this in-house complaints procedure, before being submitted
for an independent review.
Last updated at 12/4/2025, 12:46:15 PM by allAgents
