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Bishopston, Bristol BS7
4.5/5, 429 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
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"Lucy was honestly great to..."
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5 Star Review
By : 'Denise Tan Chia Hui'
Services :
Would you recommend ? : Yes
27 Mar 2026People found this helpful0
Lucy was honestly great to work with! She was really genuine and easy to talk to. She took the time to properly show us around and kept checking we were happy and hadn’t missed anything. She even offered us a lift between viewings, which was such a kind and unexpected gesture. She was also super quick and on it. She got everything sorted and got the deal closed within 24 hours. Couldn’t have asked for a better experience.
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Latest Reviews
Denise Tan Chia Hui
Shreyas Kothandarama
Noah Slattz
26 Mar 2026
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Areas covered
- Bishopston
- BS1
- BS10
- BS16
- BS2
- BS32
- BS34
- BS5
- BS6
- BS7
- City Centre
- Stapleton
- Stoke Gifford
Address
The Bristol Residential Letting Co
139 Gloucester Road, Bristol, Bristol
BS7 8BA
0117 244 2040
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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The Bristol Residential Letting Co Branches (View All 3)
Tom from Bristol Residential ...
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5 Star Review
By : 'Nadia'
Services :
Would you recommend ? : Yes
30 Mar 2026People found this helpful
Tom from Bristol Residential Letting Co has been very helpful, quick In responding to texts and emails, and responded to all the questions about the renting... Read Full Review
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Lucy was honestly great to ...
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5 Star Review
By : 'Denise'
Services :
Would you recommend ? : Yes
27 Mar 2026People found this helpful
Lucy was honestly great to work with! She was really genuine and easy to talk to. She took the time to properly show us around and kept checking we were happy and hadn’t missed anything. She even offered us a lift between viewings, which was such a kind and unexpected gesture. She was also super... Read Full Review
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Had a really smooth ...
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5 Star Review
By : 'Shreyas'
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Would you recommend ? : Yes
26 Mar 2026People found this helpful
Had a really smooth experience with viewing and futher formalities while moving to Bristol. The process is on-going but the team was really helpful all along the way. I would like to express my special gratitude to Lucy, who not only showed me around the flat twice, but also was extremely kind... Read Full Review
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Lucy was brilliant helping us ...
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5 Star Review
By : 'Lydia'
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Would you recommend ? : Yes
26 Mar 2026People found this helpful
Lucy was brilliant helping us with our rental. Really friendly and efficient. Thanks so... Read Full Review
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Quick easy and professional. ...
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5 Star Review
By : 'ben'
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Would you recommend ? : Yes
26 Mar 2026People found this helpful
Quick easy and professional. Our case was handled by Lucy and David specifically, so thanks to them in... Read Full Review
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... ...
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5 Star Review
By : 'Noah'
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Would you recommend ? : Yes
26 Mar 2026People found this helpful
... Read Full Review
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My partner and I have rented ...
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5 Star Review
By : 'Flossie'
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Would you recommend ? : Yes
25 Mar 2026People found this helpful
My partner and I have rented through The Bristol Residential Letting Co (Bishopston branch) for over 2 years, and have always received an outstanding level of support from our property manager Phebe. Despite difficulties arising during the tenancy, Phebe handled all communication and resolution of... Read Full Review
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The team have been very ...
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5 Star Review
By : 'Wilf'
Services :
Would you recommend ? : Yes
24 Mar 2026People found this helpful
The team have been very helpful through the process of finding a property, particularly with advising what's needed to move forward. Tom has been a great help and made the process very... Read Full Review
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Lucy was really helpful with ...
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5 Star Review
By : 'Steve'
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Would you recommend ? : Yes
13 Mar 2026People found this helpful
Lucy was really helpful with organising the viewing and quick to reply to any... Read Full Review
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... ...
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5 Star Review
By : 'Hyungjin'
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Would you recommend ? : Yes
27 Feb 2026People found this helpful
... Read Full Review
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After a bad experience with ...
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5 Star Review
By : 'Cherry'
Services :
Would you recommend ? : Yes
27 Feb 2026People found this helpful
After a bad experience with another agency, working with Steph in Bishopston was such a relief. She immediately took responsibility for the work that needed doing on my house and had it sorted in no time at all, and since then has been very responsive and supportive. I cannot recommend The Bristol... Read Full Review
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Have been with this company ...
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5 Star Review
By : 'Beverley'
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Would you recommend ? : Yes
25 Feb 2026People found this helpful
Have been with this company for many years now. They have always provided exceptional service and am sure this will continue. Well done... Read Full Review
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Five star care since the day ...
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5 Star Review
By : 'Faith'
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Would you recommend ? : Yes
25 Feb 2026People found this helpful
Five star care since the day they started couldn’t praise highly enough .
Have used them since they first opened the... Read Full Review
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Stephanie and the team have ...
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5 Star Review
By : 'Gary'
Services :
Would you recommend ? : Yes
24 Feb 2026People found this helpful
Stephanie and the team have provided a fast, reliable and personable service. I needed a quick turnaround and they really delivered, in addition to solving teething issues with my tenants very effectively.... Read Full Review
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I've been a long standing ...
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5 Star Review
By : 'Luke'
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Would you recommend ? : Yes
23 Feb 2026People found this helpful
I've been a long standing client and the service is always on point. Their communication is very good and I am happy with how well they look after my tenants and property... Read Full Review
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Lucy was a great estate ...
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5 Star Review
By : 'Andy'
Services :
Would you recommend ? : Yes
20 Feb 2026People found this helpful
Lucy was a great estate agent. Knew about the property we were viewing, honest when she needed more information and was professional all the way... Read Full Review
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Very efficient and smooth. In ...
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5 Star Review
By : 'Allan'
Services :
Would you recommend ? : Yes
13 Feb 2026People found this helpful
Very efficient and smooth. In particular, Lucy is very helpful in the entire process. Steph has also been a very efficient and helpful property manager after I moved... Read Full Review
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Lucy was amazing, super ...
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5 Star Review
By : 'Tiana'
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Would you recommend ? : Yes
12 Feb 2026People found this helpful
Lucy was amazing, super helpful and quick with her... Read Full Review
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Such a great welcome from ...
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5 Star Review
By : 'Amy'
Services :
Would you recommend ? : Yes
11 Feb 2026People found this helpful
Such a great welcome from Lucy; from initial phone conversation to meeting and showing me the property. She was very, professional, knowledgable, accommodating, personable and had a lovely energy which made the experience so great. Felt very looked... Read Full Review
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A great ...
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5 Star Review
By : 'Kymberley'
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Would you recommend ? : Yes
6 Feb 2026People found this helpful
A great... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p><strong><u>Clifton Office Complaints Procedure</u></strong></p><p>The Bristol Residential Letting Co is committed to providing an excellent service to our customers however we accept that unfortunately sometimes we do not always get it right. Should a situation arise where you are not satisfied we would welcome the opportunity to address this and would ask you to follow the complaints procedure below.</p><p>1. Make the problem known to a member of our team as soon as possible and allow them the opportunity to resolve it.</p><p>2. Should this not bring a resolution please write to Deborah Hadley, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Rd, Bristol BS8 2NN The grievance will be acknowledged within 3 working days and then investigated in accordance with in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. Should we require a longer period whilst we gather the facts, we will advise you in writing and confirm our revised response date.</p><p>3. Should you remain dissatisfied please contact Ed Osborn, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Road, Bristol BS8 2NN or e-mail ed@bristolreslet.com who will ensure the grievance is investigated by a Director not directly involved with the grievance.</p><p>4. For your further reassurance TBRLC is pleased to be a member of the The Property Ombudsman and they can be contacted by writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury SP1 21LX. Copies of a 'Consumer Guide' and 'Code of Practice' are available free of charge from our office or from The Property Ombudsman website - www.tpos.co.uk</p>
Last updated at 10/27/2025, 4:20:12 PM by allAgents
