They reel you in with what appears to be a good and friendly service then drop you like a ton of bricks. I did complete my sale but can't say I enjoyed the ride with Connels. They treat you like your stupid, I got an off hand female agent when I rang with questions and they often didn't bother... Read Full Review

Once again at the 11th hour Anthony Callega from the mortage team went beyond his call for duty to work to secure us a mortage just as the banking crisis broke a few days ago. I know he was stressed but he remained professional and soildered on til late to find us a product. I was stressing all... Read Full Review

Where do I even start...We've gone through the heartache to be in the process of buying a property for almost 5 months, to only receive an email that the seller changed her mind about selling. We've invested a lot of money, time and mental energy in to this. The estate agent Clare... Read Full Review

The transaction was not completed, we lost a large sum of money in searches and solicitor fees as the other side - the seller pulled out after 5 months in process, 2 weeks before completion. We received no support from Connells and feel defrauded. We decided to invest in holiday rental property... Read Full Review

I put my house on the market with Connells. It took 3 weeks for my house details to actually go live. I had to write them myself, the typos were so bad in theirs. No floor plan! I was incredibly busy over that period, (i don't live in the area), I wish I had cancelled in the 14 days as per... Read Full Review

Shani has always striven to provide us with the best service possible and I highly commend her services. I do, however, have some issues with the way that Connells is set up as a letting agency. It appears to me that they have too few people doing too much work. They have difficulty... Read Full Review

Shani and the team at Connells were absolutely fantastic throughout the whole process from the start of the tenancy through to the tenants moving out. They were high professional, keeping me informed and advised at every step. Thank you Shani and Connells as a... Read Full Review

Dogged perseverance from Shani to get my problems fixed and I thank her for her professionalism and telephone manner.thank... Read Full Review

Very poor service overall. Selling my house with Connells. Initial photos were poor. No wide angle lens used. Wrong photos put into website. Second set of photos requested, slow to organise. Poor advice given. Will not release from contract. Would not recommend this... Read Full Review

Rude, repeatedly pushing mortgage on us even though already had one in place. For ever having to chase. Priced marked up too high. No customer care unless you use them for mortgage and conveyencing. Put us off buying from them. Would not... Read Full Review

I was due to buy a property, offer accepted. 3 Months down the line nothing had moved on, neither of us in a chain. There were restrictions on the property, and the vendor was in negative equity. Connells did nothing at all to move this on without a lot of pushing by me. They then claimed that they ... Read Full Review