The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 161 Reviews
94% Recommended
67% sales valuation accuracy
84% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 86% | £100,000 | £870,000 |
| Lettings | 84% | 86% | £340 | £3,100 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 39 | 6 | 59 | 17 | 10 | 2 | 7 | 4 | 6 | 10 |
Robertson Smith & Kempson
69 Greenford Avenue, London, Greater London
W7 1LL
020 8566 2339



By : 'GC'
Branch : Northfields, 116 Northfield Avenue
Services : 3
Would you recommend ? : Yes
Postcode : W13
I had a fantastic experience with RSK Estate Agents, especially working with Karam. From start to finish, Karam provided exceptional service and truly personal attention throughout the sale of my ... Read Full Review
By : 'GC'
Branch : Northfields, 116 Northfield Avenue
Services : 3
Would you recommend ? : Yes
Postcode : W13
I had a fantastic experience with RSK Estate Agents, especially working with Karam. From start to finish, Karam provided exceptional service and truly personal attention throughout the sale of my ... Read Full Review
By : 'Adam'
Branch : Ealing London, 1 Central Building, The Broadway
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : W13
Shockingly embarrassing to call this company an estate agency. They put properties online that are no longer available. People on the phone are rude. Stay well ... Read Full Review

By : 'Kara'
Branch : Northfields, 116 Northfield Avenue
Services : Sales (As a Buyer)
Would you recommend ? : No
Eva was amazing, she was very helpful and answered all our questions in great ... Read Full Review
By : 'Sarah'
Branch : Ealing London, 1 Central Building, The Broadway
Services : Sales (Prospective Vendor/Buyer)
Sold price : £870000
Would you recommend ? : No
Postcode : W13
I have come across several concerning valuations on Rightmove. It appears that they inflate their prices initially to secure contracts, only to later reduce them once the agreement has already been signed. This kind of tactic seems unethical and manipulative, taking advantage of clients who may ... Read Full Review

By : 'Liam'
Branch : Northfields, 116 Northfield Avenue
Services : Sales (As a Vendor)
Sold price : £695000
Would you recommend ? : Yes
Postcode : TW8
Selina and the team at RSK provided a first service the sale of my property in Brentford. Selina was very responsive and helpful with any questions I had and offered sound, professional advice on the marketing and sale of my property. From the outset, I felt confident in, and trusted that, ... Read Full Review
By : 'Aneliya'
Branch : Acton, 113 High Street
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : W3
I highly recommend young, very prospective, professional , positive person as Aadam Bulgin.He is bright example , how all letting agents should work and achieve the main goal-the client to be satisfied with all aspect of service. Thank you for great help ... Read Full Review

By : 'Dushantha'
Branch : Acton, 113 High Street
Services : Letting (As a Tenant)
Rent PCM : £1850
Would you recommend ? : No
Postcode : W3
I really appreciate angelina way how she helped to success my requirement She smiles, knowledgeable she knows how to attract customers.my wife and myself really admirer Angelina.Really happy about u.this agency really lucky to have this kind of ... Read Full Review
By : Lucy
12 Jul 2024Dear Dushantha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer...
By : 'Adam'
Branch : Northfields, 116 Northfield Avenue
Services : Letting (As a Tenant)
Rent PCM : £3000
Would you recommend ? : No
Postcode : W5
Our experience with RSK has been shocking. We have been contacting them relentlessly for the past month trying to be updated on the status of our deposit - every email has been ignored and of the 100s of phone calls, only a few have been answered in which we've been told to call back because ... Read Full Review

By : 'Frederic'
Branch : Acton, 113 High Street
Services : Letting (As a Tenant)
Rent PCM : £36
Would you recommend ? : Yes
Postcode : W3
I usually don’t write reviews but I have to admit I’ve been very impressed with Angelina King professionalism! From the first contact on the phone to the tenancy agreement signature everything went very well. Angelina is available (and always calls back when busy), responsive, ... Read Full Review

By : 'Anda'
Branch : Acton, 113 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W3
They do not even deserve 1 star. Terrible schedule organisation and they do not communicate between themselves. Viewings showing up unannounced is a thing for them. Not able to follow simple instructions like turn off the light or lock the door after a viewing. They don’t even bother to ... Read Full Review

By : 'Aruna'
Branch : Hanwell, 69 Greenford Avenue
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W7
This is our first property to rent out. We chose Robertson based on the reviews and it was a good decision. They found the right tenant for the property. They treated both parties fairly. They gave us good advise. Special thanks to Andre who managed our property and delivered an excellent ... Read Full Review

By : 'D'
Branch : Hanwell, 69 Greenford Avenue
Services : Sales (As a Vendor)
Sold price : £800000
Would you recommend ? : Yes
Postcode : W13
Thank you to Andre for his great work and efforts in helping us sell our house, fantastic service! Highly ... Read Full Review

By : 'Marlin'
Branch : Hanwell, 69 Greenford Avenue
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W7
Very Professional experience with Natalie and Duncan, they have been helped to us finding a nice place in a great area to live. We will recommend them with ours friends when they are looking to rent or to buy a property in a future. Thank you so much Robertson Smith & ... Read Full Review

By : 'DJ'
Branch : Hanwell, 69 Greenford Avenue
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W5
We're extremely grateful to Natalie Arendt-Turnbull and the RSK Ealing team for excellent service and advice throughout our letting ... Read Full Review

By : 'Ruslan'
Branch : Acton, 113 High Street
Services : Letting (As a Tenant)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : NW10
Angelina is good professional, very helpful I came to England not long ago and I don't understand how to properly rent an apartment, but Angelina explained everything to me and instructed me throughout the entire rental process, she gave good advice, very happy and ... Read Full Review
By : Ria Burton
20 May 2022Dear Ruslan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with...
By : 'Perbinder'
Branch : Ealing London, 1 Central Building, The Broadway
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SO53
Dreadful estate agents. Prey on elderly sellers with investors trying to drive down the price. Become nasty when they don’t get their way. Refuse to return keys. Am taking legal action. They allowed investors to bring builders and architects without our ... Read Full Review

By : 'Domtom'
Branch : Hanwell, 69 Greenford Avenue
Services : Sales (As a Vendor)
Sold price : £437500
Would you recommend ? : Yes
Postcode : W5
Persistant with the sale and helped us get over the line with some challenging circumstances! Would definitely recommend their ... Read Full Review
By : 'Prachi'
Branch : Acton, 113 High Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £510000
Would you recommend ? : No
Postcode : NW10
Would very strongly discourage people from using this agent. On Friday(18th) they showed me a property. I placed on the spot offer. I went into their offices and offered agreement in principle and deposit. On Wednesday (23rd) they told me congratulations the buyer has accepted the offer. On ... Read Full Review
By : Ria Burton
24 Mar 2022Dear Prachi, I am really sorry to read your comments.Thank you for your feedback. I am aware the Office has been in contact with you and I believe this is being dealt with. Kind regards, Ria Burton,...

By : 'Cosmina'
Branch : Hanwell, 69 Greenford Avenue
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : UB6
I would definitely recommend Duncan and the company for their services. Very friendly, helpful and always there to do their best to help you. I really appreciated Duncan's help in our search for our new home. Highly recommend, you will be on good hands all the way untill you find your desired ... Read Full Review
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Last updated at 9/24/2021, 9:23:42 AM by allAgents