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Robertson Smith & Kempson

4.7/5, 161 Reviews
94% Recommended

67% sales valuation accuracy

84% letting valuation accuracy

86% sales fee satisfaction

86% letting fee satisfaction

Contact Us
At Robertson Smith & Kempson, our people make us what we are. We know great service can only come from great staff; ours have unparalleled knowledge of the local market, are well trained and hard-working. This allows us to tailor marketing strategies to each individual property, attracting the best possible bu
yers and tenants at the best possible prices.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales67.00%86%£100,000£870,000
Lettings84%86%£340£3,100
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
396591710274610
Address

Robertson Smith & Kempson
69 Greenford AvenueLondon, Greater London
W7 1LL
020 8566 2339

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 19:00
  2. 09:00 - 19:00
  3. 09:00 - 19:00
  4. 09:00 - 19:00
  5. 09:00 - 19:00
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • Relocation Agent Network
  • National Homes Network
  • Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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Latest Properties

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Robertson Smith & Kempson Branches (View All 4)
Great ...

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5 Star Review

By : 'GC'
Branch : Northfields, 116 Northfield Avenue
Services : 3
Would you recommend ? : Yes
Postcode : W13

27 Feb 2026
People found this helpful

I had a fantastic experience with RSK Estate Agents, especially working with Karam. From start to finish, Karam provided exceptional service and truly personal attention throughout the sale of my ... Read Full Review

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Great ...

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5 Star Review

By : 'GC'
Branch : Northfields, 116 Northfield Avenue
Services : 3
Would you recommend ? : Yes
Postcode : W13

27 Feb 2026
People found this helpful

I had a fantastic experience with RSK Estate Agents, especially working with Karam. From start to finish, Karam provided exceptional service and truly personal attention throughout the sale of my ... Read Full Review

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Shockingly embarrassing to ...

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1 Star Review

By : 'Adam'
Branch : Ealing London, 1 Central Building, The Broadway
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : W13

31 Jan 2026
People found this helpful

Shockingly embarrassing to call this company an estate agency. They put properties online that are no longer available. People on the phone are rude. Stay well ... Read Full Review

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Eva was very helpful and ...

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5 Star Review
UserName

By : 'Kara'
Branch : Northfields, 116 Northfield Avenue
Services : Sales (As a Buyer)
Would you recommend ? : No

24 Oct 2025
People found this helpful0

Eva was amazing, she was very helpful and answered all our questions in great ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Artificially inflating ...

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1 Star Review

By : 'Sarah'
Branch : Ealing London, 1 Central Building, The Broadway
Services : Sales (Prospective Vendor/Buyer)
Sold price : £870000
Would you recommend ? : No
Postcode : W13

28 Mar 2025
People found this helpful

I have come across several concerning valuations on Rightmove. It appears that they inflate their prices initially to secure contracts, only to later reduce them once the agreement has already been signed. This kind of tactic seems unethical and manipulative, taking advantage of clients who may ... Read Full Review

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House sale, ...

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5 Star Review
UserName

By : 'Liam'
Branch : Northfields, 116 Northfield Avenue
Services : Sales (As a Vendor)
Sold price : £695000
Would you recommend ? : Yes
Postcode : TW8

17 Jan 2025
People found this helpful0

Selina and the team at RSK provided a first service the sale of my property in Brentford. Selina was very responsive and helpful with any questions I had and offered sound, professional advice on the marketing and sale of my property. From the outset, I felt confident in, and trusted that, ... Read Full Review

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I highly recommend young, ...

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5 Star Review

By : 'Aneliya'
Branch : Acton, 113 High Street
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : W3

24 Oct 2024
People found this helpful0

I highly recommend young, very prospective, professional , positive person as Aadam Bulgin.He is bright example , how all letting agents should work and achieve the main goal-the client to be satisfied with all aspect of service. Thank you for great help ... Read Full Review

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I really appreciate angelina ...

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4 Star Review
UserName

By : 'Dushantha'
Branch : Acton, 113 High Street
Services : Letting (As a Tenant)
Rent PCM : £1850
Would you recommend ? : No
Postcode : W3

21 Mar 2024
People found this helpful0

I really appreciate angelina way how she helped to success my requirement She smiles, knowledgeable she knows how to attract customers.my wife and myself really admirer Angelina.Really happy about u.this agency really lucky to have this kind of ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Lucy

12 Jul 2024

Dear Dushantha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer...


Shocking response ...

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1 Star Review

By : 'Adam'
Branch : Northfields, 116 Northfield Avenue
Services : Letting (As a Tenant)
Rent PCM : £3000
Would you recommend ? : No
Postcode : W5

10 Nov 2023
People found this helpful0

Our experience with RSK has been shocking. We have been contacting them relentlessly for the past month trying to be updated on the status of our deposit - every email has been ignored and of the 100s of phone calls, only a few have been answered in which we've been told to call back because ... Read Full Review

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Great experience with ...

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5 Star Review
UserName

By : 'Frederic'
Branch : Acton, 113 High Street
Services : Letting (As a Tenant)
Rent PCM : £36
Would you recommend ? : Yes
Postcode : W3

26 Oct 2022
People found this helpful1

I usually don’t write reviews but I have to admit I’ve been very impressed with Angelina King professionalism! From the first contact on the phone to the tenancy agreement signature everything went very well. Angelina is available (and always calls back when busy), responsive, ... Read Full Review

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They do not even deserve 1 ...

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1 Star Review
UserName

By : 'Anda'
Branch : Acton, 113 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W3

24 Sept 2022
People found this helpful1

They do not even deserve 1 star. Terrible schedule organisation and they do not communicate between themselves. Viewings showing up unannounced is a thing for them. Not able to follow simple instructions like turn off the light or lock the door after a viewing. They don’t even bother to ... Read Full Review

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This is our first property to ...

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5 Star Review
UserName

By : 'Aruna'
Branch : Hanwell, 69 Greenford Avenue
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W7

15 Sept 2022
People found this helpful0

This is our first property to rent out. We chose Robertson based on the reviews and it was a good decision. They found the right tenant for the property. They treated both parties fairly. They gave us good advise. Special thanks to Andre who managed our property and delivered an excellent ... Read Full Review

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Thank you to Andre for his ...

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5 Star Review
UserName

By : 'D'
Branch : Hanwell, 69 Greenford Avenue
Services : Sales (As a Vendor)
Sold price : £800000
Would you recommend ? : Yes
Postcode : W13

14 Jun 2022
People found this helpful0

Thank you to Andre for his great work and efforts in helping us sell our house, fantastic service! Highly ... Read Full Review

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Very Professional experience ...

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5 Star Review
UserName

By : 'Marlin'
Branch : Hanwell, 69 Greenford Avenue
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W7

14 Jun 2022
People found this helpful0

Very Professional experience with Natalie and Duncan, they have been helped to us finding a nice place in a great area to live. We will recommend them with ours friends when they are looking to rent or to buy a property in a future. Thank you so much Robertson Smith & ... Read Full Review

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We're extremely ...

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5 Star Review
UserName

By : 'DJ'
Branch : Hanwell, 69 Greenford Avenue
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W5

14 Jun 2022
People found this helpful0

We're extremely grateful to Natalie Arendt-Turnbull and the RSK Ealing team for excellent service and advice throughout our letting ... Read Full Review

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Angelina is good ...

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5 Star Review
UserName

By : 'Ruslan'
Branch : Acton, 113 High Street
Services : Letting (As a Tenant)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : NW10

1 May 2022
People found this helpful0

Angelina is good professional, very helpful I came to England not long ago and I don't understand how to properly rent an apartment, but Angelina explained everything to me and instructed me throughout the entire rental process, she gave good advice, very happy and ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Ria Burton

20 May 2022

Dear Ruslan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with...


Dreadful estate agents. Prey ...

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1 Star Review

By : 'Perbinder'
Branch : Ealing London, 1 Central Building, The Broadway
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SO53

8 Apr 2022
People found this helpful2

Dreadful estate agents. Prey on elderly sellers with investors trying to drive down the price. Become nasty when they don’t get their way. Refuse to return keys. Am taking legal action. They allowed investors to bring builders and architects without our ... Read Full Review

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Persistant and ...

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5 Star Review
UserName

By : 'Domtom'
Branch : Hanwell, 69 Greenford Avenue
Services : Sales (As a Vendor)
Sold price : £437500
Would you recommend ? : Yes
Postcode : W5

25 Mar 2022
People found this helpful0

Persistant with the sale and helped us get over the line with some challenging circumstances! Would definitely recommend their ... Read Full Review

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Would very strongly ...

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1 Star Review

By : 'Prachi'
Branch : Acton, 113 High Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £510000
Would you recommend ? : No
Postcode : NW10

28 Feb 2022
People found this helpful0

Would very strongly discourage people from using this agent. On Friday(18th) they showed me a property. I placed on the spot offer. I went into their offices and offered agreement in principle and deposit. On Wednesday (23rd) they told me congratulations the buyer has accepted the offer. On ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Ria Burton

24 Mar 2022

Dear Prachi, I am really sorry to read your comments.Thank you for your feedback. I am aware the Office has been in contact with you and I believe this is being dealt with. Kind regards, Ria Burton,...


I would definitely recommend ...

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5 Star Review
UserName

By : 'Cosmina'
Branch : Hanwell, 69 Greenford Avenue
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : UB6

16 Feb 2022
People found this helpful0

I would definitely recommend Duncan and the company for their services. Very friendly, helpful and always there to do their best to help you. I really appreciated Duncan's help in our search for our new home. Highly recommend, you will be on good hands all the way untill you find your desired ... Read Full Review

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1 - 20 of 161 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 9/24/2021, 9:23:42 AM by allAgents

Awards won by Robertson Smith & Kempson

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